Other needs

Pets, health, transport, tourism: short tips and links to the right contacts.

Pets (1)

Pets

A dedicated pet area has been set up at the Bordeaux-Lac Exhibition Centre for evacuees travelling with animals.

See reception information

Source: www.bordeaux-metropole.fr · Source checked on

Health (3)

Vulnerable people, care homes, medical needs

The Nouvelle-Aquitaine health agency (ARS) has triggered the departmental emergency hospital plan and is coordinating the medical evacuation of care facilities.

Read the ARS press release

Source: www.nouvelle-aquitaine.ars.sante.fr · Source checked on

Smoke and air quality

A PM10 particle pollution episode linked to the smoke is ongoing (Atmo Nouvelle-Aquitaine monitoring). The ARS recommends limiting time outdoors, keeping doors and windows closed, avoiding outdoor physical exertion and watching over vulnerable people; an FFP2/FFP3 mask is strongly recommended when exposed to smoke.

Read the ARS health recommendations

Source: www.nouvelle-aquitaine.ars.sante.fr · Source checked on

Emergency psychological support

An emergency medical-psychological support line (CUMP) is open for people affected by the fires.

0 800 719 912

Source: www.gironde.gouv.fr · Source checked on

Transport (1)

Roads & travel

Per the préfecture briefing of 27 July (2pm): the A63 is partially closed — south→north between junction 17 (Liposthey) and junction 24 (Cestas); north→south between the ring road and junction 23 (Marcheprime). Many secondary roads and cycle paths also change: check Gironde Inforoutes before travelling.

Check Gironde Inforoutes

Source: www.gironde.gouv.fr · Source checked on

Tourism (1)

Tourists and holidaymakers

On holiday or travelling through a threatened area: keep your phone on and off airplane mode to receive FR-Alert (automatic broadcast, no app needed), know the exact commune your accommodation is in, evacuate immediately if asked, and don't rely on social media alone. The Bordeaux-Lac centre is a last resort if you have nowhere else to go.

See the Bordeaux Métropole page (English available)

Source: www.bordeaux-metropole.fr · Source checked on